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Our support assistant answers most questions instantly, 24/7. For anything else, email us at [email protected]. WhatsApp is available as a last resort for urgent unresolved queries.

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Our support assistant is trained specifically on InsuranceGurukul content and III exam guidance: modules, credit points, pricing, access issues, and account queries. It answers in seconds, any time of day.

For exam-specific rules and requirements, it always directs you to verify directly with III at insuranceinstituteofindia.com. We believe in complete transparency. It gives you the best guidance it can, and tells you honestly when to double-check.

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Refunds, legal queries, account issues, feedback. Write to us and we'll respond within 24 working hours.

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Mon to Sat · 10 AM to 6 PM IST

Rare edge cases

In the unlikely event our assistant cannot resolve your query, our team is reachable on WhatsApp. This is rarely needed.

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What our support assistant can answer instantly

✓Which module should I buy?

✓What is the difference between Licentiate, Associate, and Fellowship?

✓How do I access my purchased content?

✓My payment failed. What do I do?

✓Which stream should I choose, Life or General?

✓How long does access last after I purchase?

✓Can I buy individual modules instead of a bundle?

✓My access is not showing after payment

✓How do I reset my password?

✓What is the refund policy?

The support assistant is available 24/7. It handles website and account queries only. For study questions inside a purchased module, use the Subject Tutor in your lesson area.

Instant

Support assistant 24/7

24 working hrs

Email [email protected]

Within 48 hrs

WhatsApp (last resort)