SUPPORT
We're here to help
Our support assistant answers most questions instantly — 24/7. For anything else, email us at helpdesk@insurancegurukul.com. WhatsApp is available as a last resort for urgent unresolved queries.
Ask us — instant answers
Our support assistant is trained specifically on InsuranceGurukul content and III exam guidance — modules, credit points, pricing, access issues, and account queries. It answers in seconds, any time of day.
For exam-specific rules and requirements, it always directs you to verify directly with III at insuranceinstituteofindia.com. We believe in complete transparency — it gives you the best guidance it can, and tells you honestly when to double-check.
Email us
Refunds, legal queries, account issues, feedback. Write to us and we'll respond within 24 working hours.
helpdesk@insurancegurukul.com
Mon – Sat · 10 AM – 6 PM IST
Rare edge cases
In the unlikely event our assistant cannot resolve your query, our team is reachable on WhatsApp. This is rarely needed.
Open WhatsApp →What our support assistant can answer instantly
The support assistant is available 24/7. It handles website and account queries only — for study questions inside a purchased module, use the Subject Tutor in your lesson area.