AssociateIC-29 · 2023 Edition
General Insurance Claims
Insurance Institute of India: Associate Examination
Covers the claims process across all general insurance lines: claims philosophy and management, documentation, survey and loss assessment, principles of indemnity, property, personal, and liability claims, compromise and ex gratia claims, settlement timelines, disputes and the Ombudsman, fraud, claims reserving and IT in claims.
✓16 chapters✓Chapter-wise practice tests✓1 full mock test (100 multiple choice questions · 2 hrs)✓Personalised study recommendations✓Subject tutor (available after purchase)
Individual module
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448verified practice questions
Across 16 chapters, every question reviewed and exam-aligned.
| Chapter | Chapter Name | Questions |
|---|---|---|
| 1 | Introduction to General Insurance Claims | 28 |
| 2 | Claims Management Overview | 28 |
| 3 | Dealing with the Claim Process | 28 |
| 4 | Claim Documentation | 28 |
| 5 | Survey and Adjustment of Claim | 28 |
| 6 | Principles Governing Assessment of Loss | 28 |
| 7 | Practice of Loss Assessment | 28 |
| 8 | Special Features of Property Damage Claims | 28 |
| 9 | Special Features of Insurance of Persons | 28 |
| 10 | Special Features in Liability Claims | 28 |
| 11 | Special Features in Claims | 28 |
| 12 | Speed and Quality in Settlement of Claims | 28 |
| 13 | Disputes in Claims | 28 |
| 14 | Frauds in Claims | 28 |
| 15 | Claims Reserving | 28 |
| 16 | Information Technology in Claims | 28 |
1 Mock Test
•100 random questions
•120 minutes
•Fresh questions every attempt
Draws from all 448 questions across every chapter, so no two attempts are the same.
Chapters in this module
1. Introduction to General Insurance Claims • 28 MCQs
2. Claims Management Overview • 28 MCQs
3. Dealing with the Claim Process • 28 MCQs
4. Claim Documentation • 28 MCQs
5. Survey and Adjustment of Claim • 28 MCQs
6. Principles Governing Assessment of Loss • 28 MCQs
7. Practice of Loss Assessment • 28 MCQs
8. Special Features of Property Damage Claims • 28 MCQs
9. Special Features of Insurance of Persons • 28 MCQs
10. Special Features in Liability Claims • 28 MCQs
11. Special Features in Claims • 28 MCQs
12. Speed and Quality in Settlement of Claims • 28 MCQs
13. Disputes in Claims • 28 MCQs
14. Frauds in Claims • 28 MCQs
15. Claims Reserving • 28 MCQs
16. Information Technology in Claims • 28 MCQs
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