Health Insurance Operations
Insurance Institute of India: Diploma Examination
Practice MCQs for the III Specialised Diploma paper IC-37 Health Insurance Operations: policy administration, customer service in health insurance, data management and warehousing, MIS and analytics, the role of IT in health insurance, government and social health insurance schemes in India, and the Rashtriya Swasthya Bima Yojana (RSBY).
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IC-37 exam at a glance
| Course | III Specialised Diploma in Health Insurance |
|---|---|
| Exam | 2 hours, online, multiple choice |
| Pass mark | 60% (75% for distinction) |
Across 7 chapters, every question reviewed and exam-aligned.
Tap a chapter to see what it covers.
1Policy Administration45 questions45
Health policy administration: issuance, endorsements, renewal, portability, premium accounting, reserves and solvency margins.
2Customer Service in Health Insurance45 questions45
Customer service in health insurance: expectations, perceptions, customer queries, channels and the regulatory framework.
3Data Management and Warehousing45 questions45
Data management in health insurance: data warehousing concepts, design, data collection and IIB data sets.
4MIS and Analytics45 questions45
MIS and analytics: key ratios, profitability analysis, operational reports, solvency management and strategic analysis.
5The Role of IT in Health Insurance45 questions45
IT in health insurance: operational efficiency, cost optimisation, IT architecture and web enabled platforms.
6Government and Social Health Insurance Schemes in India45 questions45
Social health insurance schemes in India: Yeshasvini, Aarogyasri, ESIS, CGHS and other state schemes compared.
7Government Health Insurance Scheme - Rashtriya Swasthya Bima Yojana (RSBY)45 questions45
Rashtriya Swasthya Bima Yojana: background, features, technology, agencies, key processes and stakeholder roles.
Draws from all 315 questions across every chapter, so no two attempts are the same.
IC-37: frequently asked questions
What does IC-37 cover?
IC-37 covers health insurance operations: policy administration, customer service, data management and warehousing, MIS and analytics, IT in health insurance, and government health schemes including RSBY.
Which course is IC-37 part of?
The III Specialised Diploma in Health Insurance. Since January 2016, diploma papers do not count as credit points towards Licentiate, Associateship or Fellowship.
What is the pass mark for IC-37?
60%. A score of 75% or more is a pass with distinction.
How long is the IC-37 exam?
2 hours. It is an online exam with multiple choice questions.
When will I know my result?
You see your score right after the online exam. The formal result usually follows within about a month.
Related papers
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